Legal
Privacy policy
How we collect, use, and protect your information when you shop with us.
Last updated: this policy is reviewed periodically and applies to litcandleco.ca.
What we collect
When you place an order, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, and order details. We also collect basic, non-identifying analytics about how our site is used (such as pages visited) to help us improve the shopping experience.
How we use it
We use your information to process and ship orders, respond to enquiries, manage wholesale and partner applications, and — only if you've opted in — send occasional newsletter updates about new scents and restocks.
Sharing
We share information only with the service providers needed to run our shop, such as payment processing and shipping carriers. We do not sell your personal information.
Your rights
You can ask to access, correct, or delete the information we hold about you, or unsubscribe from marketing emails at any time, by emailing litcandleskelowna@gmail.com.
Contact
Lit Candle Company, West Kelowna, BC V4T 2R3, Canada. Phone 604-323-4335.